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If you have an existing customer base to market to, there is a very simple way to grow your business other than chasing new leads, and that is customer retention. Of course you need new, fresh, ideal leads being generated on a regular basis going forward. But it shouldn’t be your only focus. 60 to […]Continue reading
Customer Retention Strategies The way to grow a healthy business is to optimise the customer experience and implement customer retention strategies to keep your hard won customer base. You would also be consistently adding to that base. Good businesses value their customers and go to great lengths to build systems to ensure they stay for […]Continue reading